Terms of Use

By viewing and using this site, you agree to these Terms of use. Please read them carefully.

Agreement to terms

Welcome to minu.co.nz (the site), a website hosted by myHost in New Zealand and operated by New Zealand based artist and writer Minu Freitag (we, our, Minu). The Terms of use (Terms) apply to the entire contents of the site, to any web feeds produced by the site and to any feedback or submissions provided through the site. The linked Privacy Policy, Care instructions, information on International orders and Shipping, and our Refund and Returns Policy are part of the Terms.

Any ambiguities in the interpretation of the term are not to be construed against us. If any part of the Terms are deemed void, the other parts of the Terms remain valid.

By viewing and using the site, you (the user, customer) will be deemed to agree to the Terms.

Disclaimer

Minu disclaims and excludes all liability for any claim, loss, demand or damages of any kind whatsoever (including for negligence) arising out of or in connection with the use of either this website, the content on this site or on any website we link to, or products and services purchased via this site or on any website we link to, unless required by New Zealand law.

Revisions to the Terms of use

We reserve the right to revise the Terms of use at any time for any reason. Any such revisions take effect when this page is updated and published and supersede all prior terms. We endeavour to make users aware of the revised terms, but if we are unable to do so, the new terms will still apply.

Continuity of service

We make no warranty, express or implied, to continue this site and reserve the right to suspend, terminate or otherwise alter access to some or all of the site’s content or products at any time and without notice.

All content and artwork on this site is copyright Minu Freitag or by the respective artists credited in context. Minu retains all copyright and reproduction rights. Content and artwork may not be reproduced by any process without the express written permission from us.

Social embeds, follow and share buttons

This site includes links to specific social media platforms. The links enable visitors to share pages from our website to their social media pages, or to follow our social media accounts. We do not own the social media channels and encourage you to read their privacy policy and conditions of use. We don’t endorse the social sites and you have no obligation to share our content to platforms you belong to or have not already joined.

Other third party content

The site might contain links to or embedded content from third-parties. We are not responsible for the accuracy of third-party content. Complaints regarding third-party products should be directed to the third-party.

Jurisdiction and complaints

The laws of New Zealand apply to all matters between you and Minu. Any dispute arising in relation to trades or the terms will be resolved in New Zealand and in accordance with New Zealand law.

Complaints

You can contact Minu Freitag directly by emailing info@minu.co.nz. If you prefer contact via phone, please email info@minu.co.nz and we will call you back.

Your licence to us for contributions to this site

Other than personal information protected under our privacy policy, any material you transmit or post to the site is considered non-confidential, including feedback or reviews you provide.

We disclaim and exclude all liability for user generated content.

Third-party copyright

If your contributions to the site include material in which copyright or other intellectual property is owned by a third party, you warrant that you have the right to use that material and share it on this site.

Your Privacy

We collect data to fulfil orders and improve this site. You can find more information on our Privacy Policy page.

Online Shop

New Zealand Consumer Guarantees Act and the Fair Trading Act

Any purchase on this site is protected by the New Zealand Consumer Guarantees Act and the Fair Trading Act.

Disclaimer, Warranties, and limitation of liabilities for products and services

All products and services purchased through this site are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any warranties except those covered my New Zealand law.

Caring for purchased artwork

Any failure to follow our care instructions will void any warranties. Please read them carefully.

Products are not suitable for infants or children

The products on this site are artwork and not toys. They are not suitable for children under 12 or infants under three years old unless stated specifically in the product description.

18 or over only

You must be 18 year or older to buy Minu services or products.

Personal and legal use

Artwork is sold for personal and legal use only. You agree not to reproduce, resell or exploit our products and services, or use Minu products for any illegal or unauthorised purposes.

Accuracy and completeness of information including availability and pricing

The Fair Trading Act recognises the possibility of “reasonable mistakes”. We aim to keep the content on this site as accurate and up-to-date as possible, but errors might occur, including in product availability, descriptions, photos (especially the representation of colour), pricing, promotions, offers, shipping availability, transit times and charges. We will seek to offer alternative or custom products where we fail to deliver an order, but we reserve the right to correct errors, offer replacements, or cancel orders at any time and for any reasons.

Confirmation or cancellation of orders

We will confirm your order by email using the email address provided with the order. In the event that we can’t fulfil or need to cancel an order, we will contact you by email.

Accuracy of contact and shipping details

You agree to provide complete and accurate contact and shipping information for your order. If contact data of shipping details are incorrect additional costs might apply.

Refunds and Returns

Refunds and returns are outlined in our Refunds and Returns Policy.

Security

We take security seriously. The site is hosted in New Zealand and protected by SSL (Secure Sockets Layer) certificate. The site is updated regularly and follows best practise principles.

Payments

We do not record credit card details. All online payments are processed by Stripe Payments. Stripe’s payment platform is committed to meet the highest certification standards to keep payments safe.

Prices and GST

We are registered for GST in New Zealand and prices on this website are in New Zealand dollars and include 15% GST. You will receive a GST invoice for your order via email.

International Orders

Please refer to our advice for International Orders.

Reviews and feedback

Reviews and feedback are very welcome, but all user generated content will be moderated. By providing reviews or feedback you agree that we may, at any time edit and publish your feedback in any medium. The users are solely responsible for any comments they make and their accuracy. We might contact you before publication where possible, but we are under no obligation to publish your feedback, to pay compensation, or to respond to any comments.

Indemnification

Any unlawful use of this site is prohibited, including, but not limited to, the collection of personal information of others; the submission of false or misleading information; the interference or circumvention of security features or the upload or transmission of malicious code; the violation of our intellectual property rights or the intellectual property rights of others, or the harassment or discrimination of others.

You agree to indemnify and compensate us for any harm or loss, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of the Terms or your violation of any law or the rights of a third-party.

Contact

You can contact Minu Freitag directly by emailing info@minu.co.nz. If you prefer contact via phone, please email info@minu.co.nz and we will call you back.