Agreement to terms
Any ambiguities in the interpretation of the term are not to be construed against us. If any part of the Terms are deemed void, the other parts of the Terms remain valid.
By viewing and using the site, you (the user, customer) will be deemed to agree to the Terms.
Minu disclaims and excludes all liability for any claim, loss, demand or damages of any kind whatsoever (including for negligence) arising out of or in connection with the use of either this website, the content on this site or on any website we link to, or products and services purchased via this site or on any website we link to, unless required by New Zealand law.
Continuity of service
We make no warranty, express or implied, to continue this site and reserve the right to suspend, terminate or otherwise alter access to some or all of the site’s content or products at any time and without notice.
All content and artwork on this site is copyright Minu Freitag or by the respective artists credited in context. Minu retains all copyright and reproduction rights. Content and artwork may not be reproduced by any process without the express written permission from us.
Social embeds, follow and share buttons
Other third party content
The site might contain links to or embedded content from third-parties. We are not responsible for the accuracy of third-party content. Complaints regarding third-party products should be directed to the third-party.
Jurisdiction and complaints
The laws of New Zealand apply to all matters between you and Minu. Any dispute arising in relation to trades or the terms will be resolved in New Zealand and in accordance with New Zealand law.
Your licence to us for contributions to this site
We disclaim and exclude all liability for user generated content.
If your contributions to the site include material in which copyright or other intellectual property is owned by a third party, you warrant that you have the right to use that material and share it on this site.
New Zealand Consumer Guarantees Act and the Fair Trading Act
Disclaimer, Warranties, and limitation of liabilities for products and services
All products and services purchased through this site are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any warranties except those covered my New Zealand law.
Caring for purchased artwork
Any failure to follow our care instructions will void any warranties. Please read them carefully.
Products are not suitable for infants or children
The products on this site are artwork and not toys. They are not suitable for children under 12 or infants under three years old unless stated specifically in the product description.
18 or over only
You must be 18 year or older to buy Minu services or products.
Personal and legal use
Artwork is sold for personal and legal use only. You agree not to reproduce, resell or exploit our products and services, or use Minu products for any illegal or unauthorised purposes.
Accuracy and completeness of information including availability and pricing
The Fair Trading Act recognises the possibility of “reasonable mistakes”. We aim to keep the content on this site as accurate and up-to-date as possible, but errors might occur, including in product availability, descriptions, photos (especially the representation of colour), pricing, promotions, offers, shipping availability, transit times and charges. We will seek to offer alternative or custom products where we fail to deliver an order, but we reserve the right to correct errors, offer replacements, or cancel orders at any time and for any reasons.
Confirmation or cancellation of orders
We will confirm your order by email using the email address provided with the order. In the event that we can’t fulfil or need to cancel an order, we will contact you by email.
Accuracy of contact and shipping details
You agree to provide complete and accurate contact and shipping information for your order. If contact data of shipping details are incorrect additional costs might apply.
Refunds and Returns
Refunds and returns are outlined in our Refunds and Returns Policy.
We take security seriously. The site is hosted in New Zealand and protected by SSL (Secure Sockets Layer) certificate. The site is updated regularly and follows best practise principles.
We do not record credit card details. All online payments are processed by Stripe Payments. Stripe’s payment platform is committed to meet the highest certification standards to keep payments safe.
Prices and GST
We are registered for GST in New Zealand and prices on this website are in New Zealand dollars and include 15% GST. You will receive a GST invoice for your order via email.
Please refer to our advice for International Orders.
Reviews and feedback
Reviews and feedback are very welcome, but all user generated content will be moderated. By providing reviews or feedback you agree that we may, at any time edit and publish your feedback in any medium. The users are solely responsible for any comments they make and their accuracy. We might contact you before publication where possible, but we are under no obligation to publish your feedback, to pay compensation, or to respond to any comments.
Any unlawful use of this site is prohibited, including, but not limited to, the collection of personal information of others; the submission of false or misleading information; the interference or circumvention of security features or the upload or transmission of malicious code; the violation of our intellectual property rights or the intellectual property rights of others, or the harassment or discrimination of others.
You agree to indemnify and compensate us for any harm or loss, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of the Terms or your violation of any law or the rights of a third-party.