Who we are
Welcome to htts://www.minu.co.nz, a website hosted by myHost in New Zealand and operated by New Zealand based artist and writer Minu Freitag.
What we collect
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and optional account information like username and password. We also collect personal information about you during the checkout process on our store including
- Your name, contact details, shipping and billing information address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Any interactions with us on this site or via email.
Personal data might also generated from technical processes such as contact forms, comments, cookies, analytics, and third party embeds, see specific policies below.
Why we collect your data
We’ll collect this information for purposes, such as, to
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
- Improve this site and our product and services
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
Credit card payments
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
We use third party software such as accounting software, customer relationship management and marketing automation software that holds your information, sometimes overseas. Where we uses third parties to undertake services, we may provide those third parties with some of your information if it is required to fulfil those services. We require any third party to undertake strict precautions to protect your information against unauthorised use or disclosure.
Please see also Third part services below.
How long we retain your data
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for up to 10 years for tax and accounting purposes.
After we no longer require to keep your data, we securely destroy it by erasing your data from our current database. Your data might be kept in secure back-ups for an unlimited time. Access to back-ups is restricted to technical personal and our hosting company.
What rights you have over your data
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us.
If you feel we have broken any of these rules — even accidentally — you may make a complaint under the Privacy Act.
Third part services
The Minu Newsletter
External online shops
Back office, reporting and accounting software
Please see Who we share your data with above.